How to connect Tracenudges with Chargebee?

This guide will walk you through:

Capturing Subscription Activities: Connect Chargebee with Tracenudges using a webhook to fetch real-time subscription, payment, and customer activity data.

Add Webhook Integration to Connect Chargebee

Step 1: Get the Webhook URL from Tracenudges

Go to Tracenudges > Integrations.

Search for Chargebee and click on the Integrate button inside the integration box.

Enter the Name of the connection.

Leave this popup open for now.

Connect Chargebee API:

Paste it into the Chargebee Site URL field in the Tracenudges popup.

In Chargebee, navigate to Settings > Configure Chargebee > API Keys.

Copy your API Key.

Paste it into the API Key field in the Tracenudges popup.

Click the Create button.

Tracenudges will generate a Webhook URL. Click the Copy button.

Step 2: Configure Webhook in Chargebee

Go back to your Chargebee dashboard.

Navigate to Settings > Configure Chargebee.

Scroll down to the API Keys and Webhooks section and click on Webhooks.

Click on the Add Webhook button.

Webhook Name: Enter a name for your reference (e.g., "Tracenudges").

Webhook URL: Paste the URL you copied from Tracenudges in Step 1.

Click on the Create button.

Historical Data:
The last 30 entries from the API key will be fetched automatically once you provide the correct details. This enables you to start displaying existing data in your nudges immediately.

Done.

Please test by processing a test transaction or subscription update in Chargebee and visiting the Tracenudges – Dashboard Data page. Here, you can see all the captured/received data with its source name.

Note:
Make sure you select this integration as the data source for the nudges (Customize Nudges > Data-source > Select this integration).

Important:
After making changes, check your nudges in a private/incognito browser window to avoid cache issues.

Need Help?
Explore our Troubleshooting Guide or contact our live chat support from your Tracenudges account. We’re here to assist you promptly.

How to connect with Chargebee

How to connect Tracenudges with Chargebee?#

Add Webhook Integration to Connect Chargebee#

Step 1: Get the Webhook URL from Tracenudges#

Step 2: Configure Webhook in Chargebee#

How to connect Tracenudges with Chargebee?

Add Webhook Integration to Connect Chargebee

Step 1: Get the Webhook URL from Tracenudges

Step 2: Configure Webhook in Chargebee