How to connect Tracenudges with Universe?

This guide will walk you through:

Capturing Ticket Sales & Registrations: Connect Universe with Tracenudges using a webhook to fetch real-time booking and registration data.

Add Webhook Integration to Connect Universe

Step 1: Get the Webhook URL from Tracenudges

Go to Tracenudges > Integrations.

Search for Universe and click on the Integrate button inside the integration box.

Enter a Connection Name (e.g., "Event Ticket Sales").

Click on the Create button.

Tracenudges will generate a Webhook URL. Click the Copy button.

Step 2: Configure Webhook in Universe

Click on your profile logo on the top right side and select Settings (or go to your Dashboard).

Navigate to the Webhooks section (usually found under Settings or Integrations).

Click on the Add Webhook button.

Paste the Webhook URL you copied from Tracenudges into the URL field.

Ensure the Active checkbox is checked.

Click on the Save button.

Historical Data:
Once connected, Tracenudges will start receiving real-time updates.

Done.

Please test by simulating a ticket purchase or registration in Universe and visiting the Tracenudges – Dashboard Data page. Here, you can see all the captured/received data with its source name.

Note:
Make sure you select this integration as the data source for your nudges (Go to Customize Nudges > Data-source and select this integration).

Important:
After making changes, check your nudges in a private/incognito browser window to avoid cache issues.

Need Help?
Explore our Troubleshooting Guide or contact our live chat support from your Tracenudges account. We’re here to assist you promptly.

How to connect with Universe

How to connect Tracenudges with Universe?#

Add Webhook Integration to Connect Universe#

Step 1: Get the Webhook URL from Tracenudges#

Step 2: Configure Webhook in Universe#

How to connect Tracenudges with Universe?

Add Webhook Integration to Connect Universe

Step 1: Get the Webhook URL from Tracenudges

Step 2: Configure Webhook in Universe