How to connect Tracenudges with Novocall?

This guide will walk you through:

Capturing Call Bookings: Connect Novocall with Tracenudges using a webhook to fetch real-time call scheduling data.

Add Webhook Integration to Connect Novocall

Step 1: Get the Webhook URL from Tracenudges

Go to Tracenudges > Integrations.

Search for Novocall and click on the Integrate button inside the integration box.

Enter a Connection Name (e.g., "Sales Call Booking").

Click on the Create button.

Tracenudges will generate a Webhook URL. Click the Copy button.

Step 2: Configure Webhook in Novocall

Click on the Integrations tab in the sidebar.

Inside the Nudges section (or scrolling down the integrations list), find the Webhooks box and click on it.

Select Event: Choose New Message (or "Call Scheduled" / "Call Completed" depending on what you want to track).

Webhook URL: Paste the URL you copied from Tracenudges in Step 1.

Click on the Create Webhook button.

Done.

Please test by scheduling a test call or message in Novocall and visiting the Tracenudges – Dashboard Data page. Here, you can see all the captured/received data with its source name.

Note:
Make sure you select this integration as the data source for your notification (Go to Customize Notification > Data-source and select this integration).

Important:
After making changes, check your notification in a private/incognito browser window to avoid cache issues.

Need Help?
Explore our Troubleshooting Guide or contact our live chat support from your Tracenudges account. We’re here to assist you promptly.

How to connect with Novocall

How to connect Tracenudges with Novocall?#

Add Webhook Integration to Connect Novocall#

Step 1: Get the Webhook URL from Tracenudges#

Step 2: Configure Webhook in Novocall#

How to connect Tracenudges with Novocall?

Add Webhook Integration to Connect Novocall

Step 1: Get the Webhook URL from Tracenudges

Step 2: Configure Webhook in Novocall