Envoy Integration with TraceNudges

This guide will walk you through:

Capturing Visitor Activities: Connect Envoy with TraceNudges using a webhook to fetch real-time visitor check-ins and registration data.

Add Webhook Integration to Connect Envoy

Step 1: Get the Webhook URL from TraceNudges

Navigate to TraceNudges > Integrations.

Search for Envoy and click the Integrate button.

Enter a Connection Name (e.g., "Envoy Visitor Check-ins").

Click on the Create button.

Click on the Copy button to copy your unique Webhook URL.

Step 2: Configure Webhook in Envoy

Click on Integrations in the sidebar.

Scroll down to the bottom of the integrations list and find the Webhooks v2 box.

Click on the Install button inside the Webhooks v2 box.

In the configuration screen, select the event: (Visitors) Invite created Events.

Paste the copied TraceNudges Webhook URL into the URL field.

Click on the Complete Setup button.

Step 3: Verify and Launch

Test the integration by creating a visitor invite or check-in within Envoy.

Visit the TraceNudges Dashboard > Feed page to verify that the captured data is appearing with "Envoy" as the source.

Note: Make sure you select this integration as the data source for your nudges (Go to Customize Nudge > Data Source > Select this Envoy integration).

Important: After making changes, check your website in a private/incognito browser to ensure the nudges are displaying correctly and to avoid any cache issues.

Need Help?
If you have any questions, feel free to contact the TraceNudges live chat support team from your dashboard for assistance.

How to connect with Envoy

Envoy Integration with TraceNudges#

Add Webhook Integration to Connect Envoy#

Step 1: Get the Webhook URL from TraceNudges#

Step 2: Configure Webhook in Envoy#

Step 3: Verify and Launch#

Envoy Integration with TraceNudges

Add Webhook Integration to Connect Envoy

Step 1: Get the Webhook URL from TraceNudges

Step 2: Configure Webhook in Envoy

Step 3: Verify and Launch