Understanding Skip Seen Data Settings

The Skip Seen Data feature allows you to control whether a visitor sees the same notification more than once during their session. This is a vital tool for maintaining a fresh and non-repetitive user experience.

How to Configure Skip Seen Data

Locate the Setting: Navigate to your nudge configuration panel and look for the Skip Seen Data section.

Enable the Feature: Toggle the Enable Skip Seen Data switch to the ON position.

Save Changes: Ensure you update your settings to apply this logic to your live website.

Why Use Skip Seen Data?

Implementing this feature helps refine your social proof strategy in several key ways:

1. Enhancing User Experience

Constant repetition can lead to "notification blindness," where visitors stop paying attention to your nudges because they keep seeing the same names or sales over and over. Enabling this feature ensures that every notification a visitor sees is unique and interesting.

2. Building Authentic Urgency

If a visitor sees the same "Recent Sale" notification every 30 seconds, the activity can start to feel artificial. By skipping seen data, you ensure that the activity appears organic and reflects a diverse range of customer interactions.

3. Prioritizing New Information

When this feature is enabled, the system will prioritize showing data points the user has not yet encountered. This is particularly useful if you have a high volume of records but want to ensure the visitor is exposed to as much variety as possible.

4. Reducing Distraction

For visitors who spend a long time on a single page (such as reading a long blog post or comparing product features), skipping seen data prevents the notifications from becoming a repetitive distraction. Once they have seen the available records, the nudges will stop appearing, allowing them to focus on your content.

💡 Pro Tip

This feature works best when you have a healthy number of records in your Display max records setting. For example, if you set your max records to "20" and enable Skip Seen Data, a visitor will see 20 unique pieces of social proof before the notifications conclude for that session.

Skip Seen Data Settings

Understanding Skip Seen Data Settings#

How to Configure Skip Seen Data#

Why Use Skip Seen Data?#

1. Enhancing User Experience#

2. Building Authentic Urgency#

3. Prioritizing New Information#

4. Reducing Distraction#

💡 Pro Tip#